Terms and conditions

I DEFINITIONS

Terms used in the Terms and Conditions mean:

1. Personal Data – information about an identified or identifiable natural person.

2. Delivery – the actual act of delivering to the Customer by the Seller, via the Carrier, the Product specified in the Order,

3. Working day – every day from Monday to Friday, excluding public holidays in Poland,

4. Password – is a sequence of letters, digits or other signs selected by the Customer during the Registration in the Online Store, used to secure access to the Account in the Online Store,

5. Client – an entity for which services may be provided electronically or with which a Sale Agreement may be made, in accordance with the Terms and conditions and legal provisions,

6. Civil Code – Act of 23 April 1964 (Journal of Laws of 2016, item 380, as amended) Civil Code,

7. Consumer – a natural person within the meaning of art. 22(1) of the Civil Code that performs with the trader a legal act not related directly to its business or professional activity,

8. Account (Customer Account) – part of the Online Store, under which the Customer can use selected functionalities indicated in the Terms and Conditions,

9. Login – is an identification of an individual Customer determined by the customer, consisting of a string of letters, digits or other signs, required together with the Password to set up a Customer Account in the Online Store. The login is the actual email address of the Customer,

10. Product / Products – a movable item / goods that the Customer can Order via the Online Store,

11. Carrier – the entity with which the Seller cooperates in the scope of making the Delivery of Products, i.e.:

courier/delivery company – UPS, FEDEX, GLS, DPD, TNT, ALLEKURIER, APACZKA

InPost Paczkomaty Sp. z o.o. with headquarters in Krakow, providing delivery and operating the system of post office boxes (Parcel Locker),

Poczta Polska S.A. with headquarters in Warsaw.

12. Terms and conditions – these sale regulations,

13.Registration – one-time activity consisting of setting up a Customer Account independently by the Customer, using the tools provided on the Website,

14. Regulation – Regulation of the European Parliament and the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regards to the processing of personal data and the free movement of such data and repealing Directive 95/46 / EC (general regulation on data protection).

15. Online Store – an online store run by the Seller on the Website, through which the Customer can buy the Product from the seller,

16. Seller – Dariusz Gapski, operating under the name Plywood Project Dariusz Gapski with headquarters at Unii Lubelskiej 3, 61-249 Poznan, NIP 784-235-74-10, REGON 366130176, who is also the owner of the Online Store with the registered office at ul. Uni Lubelskiej 3, 61-249 Poznań,

17. Store Website – websites, under which the Seller runs the Online Store, operating in the domain www.plywoodproject.com,

18. Sale contract – a product sale agreement, regulated in the Civil Code, concluded between the Seller and the Customer with the use of means of distance communication – in the Internet Store, via the Website, as well as via electronic means of remote communication (eg e-mail).

19. Order – Customer’s declaration of will; made via the Online Store as well as via other electronic means of remote communication (e.g. electronic mail); the order specifies: the type and quantity of Products present in the Online Store assortment at the time of ordering, payment method, delivery method, place of release of the products and customer data; being an offer of sale agreement of the products which are the subject of the order submitted by the Customer to Plywood Project via the Online Store.

 

II GENERAL PROVISIONS

 

1. All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, its Internet domain, the Online Store Website, as well as to patterns, forms, logos placed on the Shop Website (except for a few logos) belong to the Seller or entities with which the Seller has entered into appropriate agreements, and their use may only take place in a manner specified and in accordance with the Terms and conditions.

2. The Online Store is made available by the Seller via the Internet and the Online Store Website as a resource of the IT system.

3. It is forbidden to use the Online Store or the Online Store Website by Clients or third parties to send unsolicited commercial information.

4. It is prohibited for the Customer to provide illegal content and to use the Online Store, the Shop Website or free services provided by the Seller in a manner contrary to the law, good practices or violating personal rights of third parties.

5. The Terms and conditions define the rules for the provision of the Seller’s services as part of the Online Store at: www.plywoodproject.pl

6. Regulations of the Online Store shall apply to Orders placed via the Website, even if no Registration has taken place.

7. The Seller shall do its best to make the use of the Online Store possible for Internet users using popular Internet browsers, operating systems, device types and Internet connection types. The minimum technical requirements for using the Store Website are the following Internet browsers’ versions: Internet Explorer 8 or Chrome 16 or FireFox 10 or Opera 11 or Safari 5 or newer, with Javascript enabled, accepting “cookies” and Internet connection. The Store website is optimized for a minimum screen resolution of 1024×768 pixels.

8. The Seller declares that the public nature of the Internet and the use of services provided electronically may involve the risk of obtaining and modifying Customer data by unauthorized persons, therefore customers should use appropriate technical measures that minimize the above risks. In particular, they should use antivirus programs and protect the identity of those using the Internet. The seller never asks the customer to provide him with the password in any form.

III REGISTRATION

1. To create a Customer Account, the Customer is obliged to register, which is free of charge.

2. Registration is not required to place an order in the Online Store.

3. In order to register, the Customer should complete the registration form provided by the Seller on the Shop Website and send the completed registration form electronically to the Seller by selecting the appropriate function built in the registration form. During registration, the Customer sets an individual password.

4. As part of the Registration, the Customer provides:

– first name,

– last name,

– e-mail adress,

– phone number,

– shipping address

– data necessary to issue a VAT invoice in case such invoice is to be issued

– password

The Seller shall not be liable for any false or incomplete data provided by the Customer in the registration form.

5. When filling out the registration form, the customer has the opportunity to read the Terms and conditions, accepting its content by marking the appropriate field in the form.

6. During Registration, the Customer may voluntarily agree to the processing of his personal data for marketing purposes by checking the appropriate box in the registration form. In this case, the Seller clearly informs about the purpose of collecting personal data of the Customer, as well as about the known to the Seller or the intended recipients of such data.

7. The Customer’s consent to the processing of his personal data for marketing purposes does not condition the possibility of concluding an agreement with the Seller for the provision of the Customer Account service by electronic means. Consent may be withdrawn at any time by submitting an appropriate Customer statement to the Seller. The statement may be sent, for example, to the Seller’s address via e-mail.

8. After filling out the registration form, press the “Register” button. Then, to the e-mail address provided in the registration form, a message will be sent confirming the registration of the Customer Account. The contract for the provision of electronic services to enable the Customer to set up and use the Customer Account on the Online Store website is concluded upon receipt by the Customer of an electronic message confirming the registration of the Customer Account. The Customer Account service is provided free of charge for an indefinite period.

9. After registering the Customer Account, the Customer can log in to the Online Store by entering the e-mail address and password provided during registration.

10. The Customer may terminate the Customer Account service contract at any time, without giving reasons and without incurring costs, in particular by sending Plywood Project the Customer Account removal request along with an indication of the e-mail address currently registered in the Online Store via email to the following address: contact@plywoodproject.com or in writing to the postal address.

IV PLACING ORDERS

1. The information given on the Online Store Website does not constitute an offer of the Seller within the meaning of the Civil Code, but only an invitation for the Customers to submit offers to conclude a Sale Agreement.

2. The Customer may place an Order using the order form located on the Website 7 days a week, 24 hours a day:

– after logging in to the Customer Account,

– without creating a Customer Account, after providing all data necessary to fulfill the Order,

3. The Product(s) Order will be completed if it contains:

– the names and prices of the ordered Products,

– Customer data (name and last name in case of a natural person or name in case of a legal person or an organizational unit without legal personality),

– e-mail address,

– address,

– phone number,

– payment method and delivery method,

– in case the Customer requested to receive the VAT invoice also the data necessary to issue it.

4. If the Customer chooses to place an Order without creating a Customer Account, then to submit the Order it is necessary to read and accept the Terms and conditions, which the Customer confirms by ticking the appropriate box before finalizing the order. Lack of acceptance of these Regulations by the Customer during the ordering process cancels the possibility of purchasing goods via the Online Store.

5. The customer who wants to place an order via the Shop Website, completes the order by selecting the Product / Products that he is interested in. To add Products to the order, select “TO CART” under the Product presented on the Shop Website. After choosing all the Products in the order Customer goes to the cart where he chooses the delivery method and the payment method. Then the Customer goes to the “SUMMARY” where before the order is sent to the Seller, the Customer is informed of the total price for the selected Products and Delivery, as well as all additional costs he is obliged to cover in connection with the Sale Agreement. Then the Customer places the order by sending the order form to the Seller, selecting the “Approve purchase” button on the Shop Website.

6. Placing an order constitutes the submission by the Customer to the Seller of an offer to conclude a Sale Agreement of the Goods that are the subject of the order.

7. After placing the order, the Seller sends a confirmation of its submission to the e-mail address provided by the Customer.

8. After placing an order by the Customer, to the e-mail address indicated in the order form or in the Customer Account, if the Customer placed an order using the Customer Account, an e-mail will be sent immediately with confirmation of receipt of the order and acceptance of the order. Once the Customer receives an e-mail from Plywood Project confirming the receipt of the order and accepting the order for execution, a sale contract is concluded between the Customer and the Plywood Project. Confirmation, disclosure, consolidation, security of the content of the concluded contract is made by sending the above-mentioned e-mail to the Customer with confirmation of receipt of the order and acceptance of the order for execution.

V CANCELLATION OF ORDERS

1. The Customer may cancel the Order before the day of receiving the e-mail, in which the Seller confirms the acceptance of the sale offer specified in the Online Store Terms and conditions. For this purpose, please contact the Seller – by phone at 609 767 553 or by email by sending a message to the address: contact@plywoodproject.com.

VI ORDER FULFILLMENT

1. The deadline for completing the Order of the Product with the status “available” is maximum 4-6 weeks, unless the seller advises at the time of conclusion of the sale contract about the extension of the order fulfillment deadline.

2. The status “available” means that the Product can be manufactured and will be manufactured within the time limit specified in the Online Store Terms and conditions in point 1 of Order fulfillment.

3. The fulfillment of the Order should be understood as the time from the moment of confirmation of accepting the purchase offer until the moment the Product is released to the Customer’s hands.

4. Information about Product availability is always given with the Product or during contact with the Customer, after prior inquiry about the availability of the Product.

5. Orders will be made subject to the availability of the Product. In the event of unavailability of the Product, the Customer will be promptly, no later than within 72 hours from the date of placing the Order, informed of the waiting time for fulfillment, with a request to confirm the will to continue with the Order, or to cancel it because of a permanent lack of Product or no possibility of its production. In case of permanent lack of the Product or the Customer’s resignation from further processing of the Order or Booking, the Customer shall immediately receive a refund of the fees paid by him, if he has paid any. Instead of a refund, the Customer may agree to extend the duration of the order fulfillment or order a different Product.

6. Products with different delivery times are sent after completing the entire order.

VII PRICES AND PAYMENT METHODS

1. The prices of the Products are given in Euro and include all components, such as VAT, etc. The price does not include the delivery fee.

2. The Customer is informed by the Seller about the total price of the Products, possible Delivery options and any additional fees, including the delivery costs, at the latest directly before placing the Order,

3. The Seller informs the Customer about the date of payment in an email confirming the acceptance of the Order.

4. During placing the Order, the Seller informs the Customer about the available payment methods:

– online payments. The entity providing online payment services by electronic means is Stripe, PayPal

Available payment form:

Credit card:
* Visa
* Visa Electron
* Mastercard
* MasterCard Electronic
* Maestro”

– bank transfer – traditional transfer

– PayPal

5. If the payment by bank transfer is chosen, the Customer is obliged to make the payment no later than within 5 working days from the date of receipt of the message about acceptance of the Order for execution, referred to in point IV.6 of the Terms and conditions. The order fulfillment starts when the payment is made by the customer.

6. A relevant sale document (receipt or invoice) issued for each Order is sent to the Customer together with the ordered Product.

7. If the Customer wants to receive a sale document in electronic form in PDF format, he may at any time request it from the Seller by sending such an application to the following address: contact@plywoodproject.pl. The Seller will send an electronic document to the Customer to the e-mail address indicated in the application, within 7 days from the date of Product release.

8. If the VAT invoice is to be issued to a customer who is running a business and / or is a VAT taxpayer, the Order must specify the data and the NIP of the Customer. By making a purchase and confirming the placement of the Order, the Customer agrees to issue a VAT invoice without signature.

VIII DELIVERY

1. The ordered Products may be delivered by the Seller to the address indicated by the Customer on the territory of the Republic of Poland via Carrier.

2. The Seller provides information about the number of Working Days needed for the Delivery and execution of the order on the Shop Website.

3. The customer is obliged to pay the costs of delivery.

4. Information about delivery costs is placed on the main page of the Product and when placing an Order via the order form located on the Website.

5. The fee for the Delivery of Products varies and depends on the dimensions of the Products ordered, including quantity, weight and size. The Customer is informed about the delivery fee when submitting an offer to buy the Product prior to the conclusion of the Agreement. Its payment takes place together with the purchase price of the Product.

6. The day the Goods are sent to the Customer (if the option of personal pick up of the Product was not chosen), the information confirming the delivery of the package by the Seller shall be forwarded to the email address of the Customer.

IX RECEIPT OF SHIPMENT BY CUSTOMER

1. At the time of receipt of the Product sent to the indicated address, the Customer is obliged to examine the delivered parcel in time and in the manner accepted for parcels of a given type. In the event of a loss or damage to the shipment, the Customer has the right to demand from the carrier’s employee to draw up an appropriate report. The Carrier is in possession of all the necessary forms and he is also obliged to certify the irregularities found.

2. In case of damage to the shipment during delivery or objections regarding the quantity of the delivered products, it is recommended to write a damage report in the presence of the Carrier, (if the Carrier does not have such forms with him set a different date to do so), providing the following information: date, time of delivery and description of the damage or deficiencies of the Products and packaging, then scan the signed form and sent immediately to the Seller to the following e-mail address: contact@plywoodproject.com

3. The above recommendations are aimed solely at improving the customer’s claim handling procedure. However, non-compliance with them does not affect the customer’s ability to exercise the rights in regards to defects of the Products on the basis of applicable regulations.

4. The customer has the option to personally collect the ordered Goods. The collection can be made at the address of the Online Store headquarters with the registered office at ul. Uni Lubelskiej 3, 61-249 Poznań after prior agreement with the Seller regarding the collection date.